Customizing Maximum Storage Period
The OVOC's Server Call Storage page allows operators whose security level is configured as ‘System’ to customize the maximum number of days call-related information will be stored on the Live Platform server before it is cleared.
These settings are Global for the Live Platform instance. You must also configure Storage settings at the Tenant level as the Storage template does not include default values for these parameters. See Configuring Tenant Call Storage.
| ➢ | To customize the maximum storage period: |
| 1. | Access the Global scope (see Accessing Scopes). |
| 2. | Open the Calls Storage page (System > Configuration > Templates > Calls Storage) and then click the Max Storage Period (Days) tab. |
| ● | Calls are checked daily and cleared from the Live Platform server based on the values you configure. |
| ● | Default: 365 days (the maximum number of days call-related information can be stored on the Live Platform server before it's cleared) |
| ● | Range: 1 day - 365 days |
| 3. | Drag and drop the sliders to the maximum number of days you require all calls to be stored on the server before they're cleared. Use the table below as a reference. |
| Parameter | Description |
|---|---|
|
Total Calls |
The maximum number of calls that can be stored on the Live Platform server. |
|
Calls with Call Flow |
The maximum number of calls together with Call Flow that can be stored on the Live Platform server. |
|
Devices Statistics |
The maximum number of Device statistic data entries that can be stored on the Live Platform server. |
|
SIP Connections Statistics |
The maximum number of SIP Connection statistic data entries that can be stored on the Live Platform server. |
|
Sites Statistics |
The maximum number of Sites statistic data entries that can be stored on the Live Platform server. |
|
Endpoints Statistics |
The maximum number of Endpoints statistic data entries that can be stored on the Live Platform server. |
|
Users Statistics |
The maximum number of Users statistic data entries that can be stored on the Live Platform server. |
|
URI Statistics |
The maximum number of URI statistic data entries that can be stored on the Live Platform server. |
|
Location Statistics |
The maximum number of Location statistic data entries that can be stored on the Live Platform server. |
|
Customer Statistics |
The maximum number of Customer statistic data entries that can be stored on the Live Platform server. |
|
Service Statistics |
The maximum number of Service statistic data entries that can be stored on the Live Platform server. |
| 4. | Select or clear the Enable URI Statistics option for URI statistics to be stored. If you select the option, drag and drop the slider to the maximum number of days you require URI statistics to be stored before they're cleared. |
If you configure the maximum number of days to a value lower than that which was previously configured, for example, by another operator, all data will be cleared upon the next clearing.
| 5. | Select or clear the Enable Locations Statistics option for locations statistics to be stored. If you select the option, drag and drop the slider to the maximum number of days you require locations statistics to be stored before they're cleared. |